Terms of Service

Effective Date: January 1, 2025

1. Introduction

Welcome to TaxLineEdge (TaxLineEdge.com). By accessing or purchasing our offerings, you agree to these terms.

2. Our Location

TaxLineEdge operates at 290 Bremner Boulevard, Toronto, ON M5V 3L9, Canada. Business ID: 639639017. For inquiries, call +14165957143 or submit a request via Contact Us.

3. Service Offerings

3.1 Consulting Services

Our consulting services include one-on-one guidance sessions on tax matters. Scheduling requires full advance payment of the fee. Appointments may be rescheduled once without extra fee if notice is provided at least 48 hours ahead. Cancellations made at least 48 hours before the session are eligible for a full refund of the paid fee. If cancellation occurs fewer than 48 hours before the session, no refund will be issued due to the preparatory work involved.

3.2 Information Products

Information products include digital guides and training materials. Access is granted immediately upon payment. If you have not accessed or downloaded any material, you may request a refund within 7 days of purchase. Once access to any file or content is recorded, no refund will be available, as digital delivery is complete.

3.3 Physical Goods

Physical goods, such as printed manuals or kits, are shipped to the address you provide. You may request a refund within 14 days of delivery, provided the item is sent back in its original condition. You are responsible for shipping costs to send the item back unless the item is defective. In case of a defective item, contact us for a prepaid label. Refunds for goods are processed once we receive and inspect the item.

4. Refund Procedure

To request a refund, send an email to our support team via Contact Us or call +14165957143. Include your order details and reason for the request. Refunds are processed by issuing credit to the payment method used at purchase. Processing may take up to 10 business days.

5. Non-Refundable Circumstances

Certain products and services are non-refundable once delivery or access has occurred. This includes information products accessed or downloaded and consultations canceled with less than 48 hours’ notice. We justify this policy by the immediate nature of digital delivery and the dedicated time slot reserved for each session.

6. Changes to These Terms

TaxLineEdge may update these terms at any time. The current version will be posted at TaxLineEdge.com.

7. Contact Information

For questions regarding these terms, please contact us via Contact Us or call +14165957143.